Customer success
More than just software.
Improve your recruiting with unlimited access to our team of hiring experts, whose only job is to help you attract, hire, and onboard the best talent.
Prepare
Scope your project, set a go-live date, and assemble the resources you'll need.
Configure
We'll collaborate with your team to set everything up for your future users and candidates.
Go Live
Train your internal users, start accepting applications, and receive unlimited help from our team.
You can get as much or as little help as you like. But most implementation plans include:
- Building your careers site (or integrating with your existing one)
- Clarifying your employee value proposition
- Developing compelling job descriptions
- Making Talent Gleam work well for your team
- Importing historic data
- Integrating with your other recruitment and HR tools
- Setting up recruitment advertising campaigns
- Setting up reporting
- Training for you and your team
The team at Talent Gleam have been great. They have been quick to deal with any questions and have ensured we have had a smooth implementation. They are keen to listen to any ideas and care about providing our team with a great service.
Live chat support
Get help from a human, whenever you need it, right inside Talent Gleam.
Email support
Prefer to send an email? We’re available any time. It’s support@Talent Gleam.com
Current response time
Less than 2 minutes
Guided learning
Empower your team to get up to speed in their own time with guided tours and comprehensive how-to guides.
Unlimited training
Whether it’s a refresher for an existing team member or full training for a new team member, you get unlimited access to our team for additional training whenever you need it.
Free resources
Whether you’re a customer or not, we love to help organizations solve their recruitment challenges. We have a library of helpful articles, guides, and templates, available in our resources library for you to access at any time.
I use the live chat, and there’s no waiting on it. It’s a great experience and we really love talking to you.
We take a proactive approach to helping all our customers. We make sure to check in regularly and provide insights that’ll make it easier to reach your recruitment goals.
- Insights from your data
- A sounding board for your ideas
- Help with specific projects (for example, developing an employee value proposition)
- Help with a specific campaign (for example, recruiting a specific role in a specific location)
- Advice about broader HR and HR technology projects
The support and guidance that Talent Gleam has provided us has been first class.
Want to see Talent Gleam in action?
We'd love to show you around. Watch our on-demand demo video today.