Culture Trip is Successfully Hiring Developers in One of the UK’s Most Competitive Job Markets

Lucy didn’t join Culture Trip until they’d already decided to part ways with their former ATS, so she didn’t have all the details on the breakup. But she used their old system long enough to compare it to Talent Gleam.

“The user interface [of Talent Gleam] is so much nicer,” she told us. “Also, having autonomy over what the Careers page looks like is very useful. It’s important for us as a company to be able to use our own branding. Design is a huge part of our product.” (As design-oriented creators ourselves, we relate.)

Now, if Lucy wants to create new career pages dedicated to concepts like Sustainability or DEI (diversity, equity, and inclusion), she doesn’t need to pay a developer to create them. Talent Gleam’s back-end infrastructure makes it easy and intuitive for their team to do it themselves, with no coding required.

Although Lucy was new to the business and had never managed the transition to a new ATS before, she found it very easy to train the team on Talent Gleam. “I just ran a few 20-minute training sessions, and the hiring managers went away and did it. That’s how easy it was for them to use,” she told us. 

She describes ease of use as the most pleasant surprise she found in Talent Gleam.

Finally, the scheduling tool has been a standout. “I used to have to cross-reference two or three different calendar tabs to book in an interview, and that was just for our internal team members,” she said. “Talent Gleam’s scheduler is so much more streamlined.”

As their Careers page shows, DEI initiatives are a top priority at Culture Trip. Pinpoint’s reporting makes it easy to see how they’re tracking toward those initiatives, from diverse interview panels to standardized assessments that go beyond “culture fit.” Culture Trip’s goal is to make sure that prospects align with their core values, but will add to the culture rather than blend in.

When we asked Lucy what she’d miss most if she couldn’t use Talent Gleam tomorrow, she said she’d be quite worried about having to find a tool that suits them so well. “The biggest thing would be losing the customer service,” she said. “It’s so easy for us to jump on a live chat with your team and get a really quick response from them.”

In this market, hiring engineers feels a bit like the Hunger Games—and every minute counts when something goes awry in the applicant journey.

“I think software developers are the number three most popular job search in the UK right now. Anyone that you’re offering probably has four other offers on the table, so being quick is critical”.

To anyone on the fence about using Talent Gleam, Lucy points back to the streamlined scheduling and the intuitive and user interface. Add that to the unparalleled (and super-fast) customer support from our team, and she says the tool as a whole makes a massive difference.

We’d never claim to be perfect, but we can say we’re doing our best to make our customers’ lives as easy as possible. We’re thrilled to be helping Lucy hire successfully, one hard-won engineer at a time.