Head of Sales
Frequently asked questions about hiring for the Head of Sales role, plus the mistakes that most often derail it.
Common hiring mistakes for this role
Sales-leadership hires are expensive and hard to reverse. Four recurring mistakes lead to the wrong decision in 80 percent of mis-hires.
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Hiring the best sales manager instead of a real leader
The most common mis-hire: an excellent sales manager with 6-8 reports is promoted or hired into a sales leadership over 20 reports and three sales managers. The jump from direct management to team-of-teams is a different discipline. Compensation-plan design, stack strategy, GTM bets, market entry and executive alignment are skills that are not developed in the pure sales-manager role. Filter explicitly in the case study for org design and multi-manager experience, not just for operational sales steering.
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Not clarifying the difference between Sales Manager and Head of Sales in the ad
If the ad does not clearly distinguish whether you are looking for a player-coach with 60 percent of their own pipeline (a Sales Manager) or a true sales leadership with no own quota, you attract applications from both camps and disappoint both. Candidates with a clear lead profile walk away when the ad has player-coach language; sales managers with a growth wish apply for a role they cannot yet fill. Make the choice explicitly before the posting.
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Not checking the candidate's own hiring track record
A sales leadership will most likely hire 3-5 sales managers and 10+ salespeople over the next 24 months. If the person has not demonstrably done this well in the past (retention of sales managers over 24 months, documented onboarding successes, ramp-time data), you are buying hiring problems for the next two years. Ask concretely: How many sales managers have you hired in the last 3 years? How long did they stay? Which did you develop yourself?
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Setting up the variable and equity components wrongly
At this level the compensation structure is a filter: too defensive a fixed with too large a variable deters experienced profiles (who know that org-building takes 12-18 months before variable kicks in); too high a fixed with no strategic-goal component attracts profiles with no skin in the game. The norm is OTE 70/30 or 75/25 with variable on team revenue plus 20-30 percent strategic goals (hiring, expansion). An equity or VSOP component is added at a scale-up, not expected in the classic Mittelstand.